Help & Support
FAQ’s
Commonly asked questions about windows and doors repair in London & Kent.
Do you charge a call-out fee?
No, we never charge a call-out fee. All inspections are free, and you only pay if we complete the repair.
What is your No Fix, No Fee guarantee?
If we can’t repair the issue or offer a suitable solution, you don’t pay anything. It’s completely risk-free.
Do you offer same-day repairs?
Yes, we offer same-day service whenever possible, especially for urgent issues like broken glass or jammed doors.
What areas do you cover?
We cover all of London and Kent, including nearby surrounding areas.
What types of windows and doors do you repair?
We repair UPVC, aluminium, double-glazed windows, patio doors, French doors, and commercial door systems.
Can you replace misted or foggy double glazing?
Yes, we replace failed double-glazed units with new, energy-efficient sealed units.
Do you repair UPVC door locks and mechanisms?
Absolutely. We repair and replace locks, hinges, handles, and all types of UPVC door mechanisms.
How do I get a quote?
You can request a free quote by sending us details or photos through our website or WhatsApp. Our team will respond quickly.
Are your technicians insured and qualified?
Yes, all our technicians are fully trained, insured, and experienced in all types of glazing repairs.
How long does a repair usually take?
Most repairs are completed within 30–60 minutes, depending on the issue. Glass replacements may take slightly longer.